The Billing & Collection Department is primarily responsible for the Customer Service side of the city utilities. As a new resident, you would come to our office, located on the first floor of city hall, to sign up for water, sewer, refuse & recycling service. We are responsible for generating the bills, as well as then accepting and processing your payment for the services provided.
Additionally, the department administers the billing and collection for other city services, including but not limited to, bulk water usage, stormwater assessments, zoning related assessments for weed mowing and nuisance trash removal. This department also receives payment of our Hotel Motel (Transient Occupancy) Tax.